Privacy Policy

Last updated: 5 October 2026

This Privacy Policy explains how Motley Costumier handles personal information when you visit this website, create a customer account, contact us, or place an order.

1. Who is responsible for your information?

The data controller is:

SIA Motley Costumier
Company registration number: 40203782239
Legal address: Pociema iela 6, Pociems, Katvaru pag., Limbažu nov., LV-4061, Latvia
Email: [email protected]

For privacy questions or requests, please contact us at the email address above.

2. Information we may collect

Depending on how you use the website, we may receive:

  • your name, email address and message when you use the contact form;
  • your name, contact details, account information and order information when you create an account or place an order;
  • billing, delivery and payment information needed to complete an order;
  • technical information such as device, browser, approximate location, pages visited and interaction data;
  • information you choose to send in a message, custom-order request or other communication;
  • marketing preferences if you choose to subscribe to updates or offers.

Customer accounts are enabled on the website. The checkout currently does not request a separate marketing-consent checkbox. If marketing subscriptions or consent are collected somewhere else, that process should be described here before publication.

3. How we use information

We may use information to:

  • respond to questions and messages;
  • create and manage customer accounts;
  • process, confirm, deliver and provide support for orders;
  • manage returns, cancellations, accounting and customer service;
  • keep the website, forms and checkout secure and working;
  • understand website use and improve the website, products and communication;
  • send updates or offers where you have asked to receive them or where another applicable basis has been confirmed;
  • meet record-keeping or other obligations that apply to the business.

4. Legal basis

The legal basis for each processing activity must be confirmed against the business's actual procedures and the rules that apply to it. The relevant basis may depend on the activity, such as fulfilling an order, complying with an obligation, obtaining consent or pursuing a legitimate interest.

5. Cookies and similar technologies

The website uses essential technologies needed for pages, forms, shopping and checkout to work. Analytics and marketing technologies currently used or connected to the website include Google Analytics, Instagram, Pinterest and Facebook.

Before final publication, confirm the exact product names, cookies or identifiers, purposes, retention periods, consent behavior and privacy links for each of these services. The website has a cookie notice, and the available choices should match the actual technologies used.

You can manage available cookie choices through the website's cookie notice and, where available, your browser settings. Disabling some technologies may affect website features.

6. Who may receive information?

We may share information only as needed to run the website and fulfil your request or order, including with:

  • Mozello, as the website platform and hosting provider;
  • SEB and other payment services involved in a payment, as well as bank-transfer processing;
  • AS Latvijas Pasts, FedEx, Omniva, DPD and Venipak, depending on the delivery method used for an order;
  • Google Analytics, Instagram, Pinterest and Facebook, where their analytics, advertising or social-media technologies process information;
  • accounting, professional or public authorities where this is applicable to the business.

We do not sell personal information.

7. International transfers

Some technology, payment or delivery providers may process information outside the European Economic Area. The business should confirm the countries, safeguards and provider information that apply to each service before this policy is treated as final.

8. How long information is kept

We keep information only for as long as it is needed for the purpose for which it was collected, for customer support, accounting, dispute handling and other applicable record-keeping.

The business still needs to confirm the actual retention periods or criteria for contact messages, customer accounts, orders and accounting records, marketing preferences, and analytics or cookie data.

9. Your choices and requests

Depending on your location and the rules that apply, you may be able to ask us to provide access to, correct, delete or restrict the use of your personal information, object to certain uses, withdraw consent, or receive a copy of information you provided.

To make a request, email [email protected]. Please include enough information for us to understand and respond to your request. You may also have the option to contact the relevant data protection authority.

10. Children

The website and products are not specifically directed at children. If you believe that a child has provided personal information, please contact us at [email protected].

11. Changes to this policy

We may update this Privacy Policy when our website, services or data practices change. The latest version will be published on this page with its updated date.

12. Contact

If you have a question about this Privacy Policy or how your information is handled, contact:

SIA Motley Costumier
[email protected]